Welcome to Ginger Elizabeth Chocolates
Since we sell food items, we don't accept returns. However, if there is an issue with your order, let us know and we'll do what we can to make it right for you.
We are not responsible for the following:
- Errors on the part of the shipping company.
- Damage to the shipment, including melting, once the delivery company takes possession of the packages.
- Incorrect or undeliverable addresses and/or recipients.
- Shipments which are undeliverable on the first attempt by the shipping company.
- Deliveries made to unoccupied addresses which are left outside at the discretion of the delivery driver.
- Delays caused by weather, mechanical failure or other acts beyond our control.
We do not pay for re-shipping costs due to any of the instances mentioned above.